Assessment 1

1. purpose of a Strategic Plan and an Operational Plan, and the role of an Operational Plan in achieving the organization’s objectives

Strategic planning helps in enabling the management in the formulation of an operational plan.

Operational plan is a specific plan that is used for the resources of the organization in pursuit of the strategic plan.

The main role of operational plan is providing the clear picture of task and responsibilities of the organization.

An operational plan is a detailed plan that helps in providing the clear picture of the contribution of the team, section or department.

The plan covers: a. what: task and strategies that are to be achieved.

1. who: responsibility of each task on individual
2. when: timeline in which task needs to be completed
3. when: timeline in which task needs to be completed.

e.how much: resources that are available for the completion of the task.

3. What is the process for developing an Operational Plan? 

• Development of a strategic plan
• Prioritizing of goals
• Using the lead indicators
• Communicating is the key

4. What is the purpose of a budget?

Planning, organizing and improvisation in financial situation is the main purpose of the budget. In other words, controlling the spending to increase the savings and investment.

Budget is the process through which future incomes and expenditures are set and decided.

1. Updating the budget assumption: budgets are prepared on the certain assumption. The assumptions can be sales trend, cost and environmental conditions
2. Not available funds: limited funds will affect the growth of the project. Therefore in the presence of budget there will be proper attention to the funds.
3. Step costing points: the business is dynamic in nature. Every day it has new challenges to face that can have the direct impact on the cost structure of the company.
4. Creating budget package: in this, previous budget standards are taken into consideration for the formulation of the current budget.
5. Obtain revenue forecast: sales budget is the most crucial step. All the budgets are based on the sales budget. Furthermore, sales budget helps to determine whether the business is earning enough revenue that is needed for its survival or not.
6. Obtain department budget: the departmental budget will help in achieving the budgeted expenditure in a budgeted period of time.
7. Validation compensation: a compensation is the yearly income, so it should be prepared carefully.

6. What is the purpose of key performance indicators?

KPI’s focuses on the strategic and operational improvement, it also formulates the analytical base for decision making.

1. Determining the strategic objective
2. Defining success
3. Deciding measurement
4. Writing of SMART KPI’S

8. Discuss the concept of a balanced scorecard as an approach to measure business performance through key performance indicators.

Key performance indicator is most commonly used in helping the companies in an effectively managing their progress. For instance

9. Explain the concept of benchmarking as a way of assessing business performance.

Benchmarking shows weather the performance is strong or weak as compared to the competitors. It will clearly define where the need of the improvement is and how profits can be made then it is easy to make a plan.

Keep in mind to let the employees and the customers be aware about the changes that are to be made in the business.

10. Define PCBU and outline their key responsibilities.

PCBU stands for Person conducting a business or understanding.

It is a concept used through HSWA to explain all kinds of modern working arrangements which is referred to as business.

PCBU gets sure about the worker’s health and safety while they are working in the company. The PSBU must:

1. Providing and maintain the safe work environment.
2. Providing and maintaining safe plant and structure.
3. Ensuring the safe use handling and storage of plant.
4. Providing adequate facilities.
5. Monitoring the worker’s health.

11. Explain the aim and scope oftheFair WorkAct2009.

The aim of Fair work act 2009 is to provide the framework for productive relations at workplace to promote the national economic prosperity for all the Australian.

1. Providing terms and conditions for employment.
2. Set the rights and responsibilities of the employees and employers.

Assessment 2

1. Develop a draft Operational Plan

King Edward VII College

Operational Plan

King Edward VII College

Risk management plan: management team will use the risk assessment period to make sure that the risk controlled methods are involved in the planning of the organization and also the operation management.

Definition: definition is based on the Australian and New Zealand risk management standard.

Risk: chances that something which can happen, that has an impact on the objectives.

Consequences: It is the outcome of a situation, event, quality and many more.

Risk assessment: it is the overall process of analysis and evaluation of risk.

Control method: Selecting and implementing appropriate option to deal with the risk.

• Avoiding the risk
• Reducing the likelihood of occurrence
• Transferring of risk
• Retaining the risk

Risk management process: application of managerial policies and practices of task for the establishment of the context.

3. Send an email to the Senior Management Team(your assessor).

To: assessor@gmail.com

From:

Subject: Operational and the risk management plan

Respected Sir,

I would like to inform you that the operational plan and risk management plan has been attached with the mail. I also request you to finalize the date, time and venue for the meeting for discussing the operational plan and management of risk.

Thank you

Best regards

Meeting Date and Time: 15th September 2021, 10:00 AM

Conversation in the meeting-

In this meeting, we decided to explain the operational and risk management plan of our new project. I have also discussed about the policy and procedure related to operational plan and risk management plan. It will increase the reputation as well as the impression of the company. We should also discuss about the resource requirements, timelines, and key performance indicators and identified potential risk. It was a part of our operational plan. And for our risk management, we have decided to hire some quality teachers and consultant for the purpose of improvement of the existing treatment measures. While meeting was done, every member of the meeting was eager to ask and know-how of the facts. It was very good conversations among all and depicted facts was analyzed.

Here is the conversation in short-

Me: Good Morning Sir.

Senior Team Management Member-1: Good Morning. I have got your operational plan and risk management plan in your last email. I found it too much effective, but I think there something needs to be corrected.

Me: Please, feel free to share.

Senior Team Management Member-1: I think you should add details about fittings issues for the purpose of furniture and fixture if requires.

Me: Copy that Sir. Is that any change needed in risk management plan?

Senior Team Management Member-1: I think no, it’s okay. Can you say anything else?

Senior Team Management Member-2: Yeah. I think we should add more about risk management plan and its techniques and ideas. We should improve our risk management plan quality. We need to consult our existing members so that they can improve their quality to keep safe all the workers. Please note that without student base we can’t click. So, change the rating you given for understanding the priority and also market competitors’ performance and impact on our business should be updated. Also, overall, these will be impacted in its budget. So, add another risk of Finance departments’ involvement.

Me: I think you are right.

Senior Team Management Member-2: It’s my pleasure.

Me: Thanks to all for your time. Have a good day.

Senior Team Management Member-1: Thank you too.

The feedback from the team can be explained as follows:

• There need to be an expertise of the risk analysis with all groups of workers members.
• Proper knowledge of available finance resources.
• There must be an attractive scholarship schemes for students.
• The college should hold powerful courting with customers.

5. Update your operational plan and risk assessment plan

Revised Operational Plan

Revised Risk Assessment Plan

6. Send an email to the senior Management Team (your assessor).

To: assessor@gmail.com

From:

Subject: Revised operational and Revised Risk Assessment plan

Respected Sir,

I’m writing this letter to inform you about the the meeting which was held for discussing about the operational plan as well as the risk assessment plan. The meeting took place at 15-09-2021 at 10:00 AM. In this meeting the project was introduced to all. I have attached the operational plan and draft operational plan with the mail.

I kindly request to give your approval to the project.

Thank you

Assessment 3

1. Implement strategies for recruiting staff

Recruitment and Selection policy and procedure.

Purpose: the establishment of the policy is to make sure that King Edward VII Collegeattracts the staff that is the best.

Policy Statement: It is committed by the King Edward VII College to provide with the best opportunities to have the best staff.

1. All the necessary precautions will be taken by the Edward King VII College to make sure that applicants are safely entrusted with the duties.
2. There is no discrimination done by the Edward King VII Collegeon the basis of age, gender, race, religion.
3. All the vacant positions to the current staff will be advertised by the Edward King VII Collegeto encourage the advancement in career.

Request Approval: It is required by the manager to indicate the approval from the CEO.

Process for recruiting staff:

1. Screening applicants: applicants will be shortlisted by the managers that are sent by the candidate. Suitable applicants will then be selected for the interview. The candidate will then be informed in written.
2. Conducting interview: conducting interview is another way of recruiting staff. HR manager or HR officer may also be the part of the selection panel as per the need.

2. Send an email to CEO

To: assessor@gmail.com

From:

Subject: attaching the recruitment and selection policy

Dear Sir,

I would state that the recruitment process supplies the organization a pool of potential candidates from which thoughtful selection should be made to fill positions. Our successful recruitment begins with proper predictive measures. For this phase of the recruitment process, I developed a plan to fill future job openings based on an exploration of future requirements. Steps were taken to measure available internal and external talent and the present and expected resources available to be expended in order to attract and retain talent.

 Not only are these methods low-cost, but are also completely controlled by the internal recruitment manager who is more in line with the corporate mission and goals.

Further, I would state that the recruitment and selection policy has been attached through this mail to bring it to your kind notice. Kindly review the same and provide your approval.

Thank you

3. Send an email to human resource management

To: assessor@gmail.com

From:

Subject: Details of new position

Dear assessor,

The mail is written to get the information about the new positions in the organization. Kindly let me know about the positions where the organization needs the man force, and also the required qualification as well as the experience.

Thank you

4. Implement strategies for purchasing equipment

Strategies for purchasing equipment:

• Determining whether it is mot essential to buy.
• Checking of each recycling and surplus shops to make sure that the product is not comparable.
• The amount is suitable and sure to be used.

Following principles should govern the purchasing:

• Purchasing must be of the best value of money.
• Purchasing must comply with the college’s policies.

Environment sustainability:

Procurement selection is required to the university. Environmental problems must be kept in mind by the group of employees while making plans.

One-off purchases:

• 10cordless telephones
• 10 printers with scanning capability and Wi Fi connection
• 20 staff desks
• 150 student desks and chairs
• 2000 pens with college logo
• 20 staplers
• 20 office chairs
• 20 staff computers for staff cubicles
• 30 student computers for workstations

Annual purchases:

• 1000 packs of A4 paper
• 50 sets of printer cartridges

5. Send an email to the Administration Team(your assessor).

To: assessor@gmail.com

From-

Respected Sir,

I want to discuss about the shopping coverage and all the items that is required in institute with the help of this mail. The following approaches need to be implemented:

Identification of purchasing officer. Assertion of interest that is signed. Curiosity in the staff members for the procurement. Special organizations of the specification. Receiving of the written quotation. Forwarding the quotation to the desired shopping officer.

The quotations are to be evaluated by way of the purchasing Officer. Evaluation must be made against the elements protected inside the specification and fully documented such as reasons for passing over any decrease charge bids.

The comparing officer or committee will complete a quotation file form and attach related documentation, including the timetable of Quotations, signed declaration of hobby bureaucracy, special deliberations and final recommendation.

List of items to be purchased-

One-off purchases:

• 10cordless telephones
• 10 printers with scanning capability and Wi Fi connection
• 20 staff desks
• 150 student desks and chairs
• 2000 pens with college logo
• 20 staplers
• 20 office chairs
• 20 staff computers for staff cubicles
• 30 student computers for workstations                         

Yearly purchases:

• 1000 packs of A4 paper
• 50 sets of printer cartridges

Thank you 

Assessment 4

King Edward VII College

1. Profit and Loss six months to June 2021 Sydney

Profit and Loss six months to June 2021 Brisbane

Financial Performance analysis: there has been an increment in the profit as compared to the expected profit because of the increase in sales.

Variances: Brisbane and Sydney’s case have been risen, this can be due to the increase in demand. The expenses have been increased due to the increase in the production because of the more demand.

2. Send an email memo to all staff(your assessor).

To: assessor@gmail.com

From:

Respected Sir,

An operational performance file have been attached to the mail. The report contains the overall performance by using December 2021. All the details related to the income, cost as well as profit operation is mentioned. As it is clear in the performance file that the electricity, gasoline and water cost are higher.

Following tips that can be used:

1. Turning off the lights when there is no use.
2. Make use of the sunlight
3. Change HVAC filters regularly
4. Energy star office equipment should be purchased
5. Programmable thermostats must be installed.
6. Replacing the light bulbs with compact fluorescent lamps.

I will be glad if suggestions are given.

Best regards.

3. Take a screenshot of your folder and files.
4. Send an email to the CEO(your assessor)

To: assessor@gmail.com

From-

Subject: Attaching performance report

Respected sir,

I have attached the operational performance file with the mail. The report contains the overall performance by using December 2021 in each campus. It contains all the information about the earnings and the expenses as well.

Thank you